Return & Exchange
At SalvusEstore.com, we strive to ensure customer satisfaction with every purchase. If you are not completely happy with your order, our hassle-free return policy makes it easy to return or exchange your item.
Eligibility for Returns
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You can initiate a return within 4 days of receiving your order.
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The product must be unused, undamaged, and in its original packaging with all tags and accessories.
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Returns are only accepted if valid proof (such as an unboxing video) is provided while opening the product.
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Certain items, such as perishable goods, personal care products, and customized items, may not be eligible for returns.
How to Initiate a Return
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Contact our support team at salvusestore@gmail.com/ +91-9713099668 with your order details.
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Our team will provide you with a return authorization and shipping instructions.
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Pack the item securely and ship it back using the provided return label (if applicable).
Refunds & Exchanges
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Once we receive and inspect the returned item, we will process your refund or exchange within 3-5 business days.
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Refunds will be issued to the original payment method.
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If you prefer an exchange, we will ship the replacement item as soon as the return is approved.
Return Shipping Costs
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If the return is due to a damaged, defective, or incorrect item, we will cover the return shipping costs.
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For all other returns, customers may be responsible for return shipping charges.
Need Help?
For any questions or assistance with your return, please reach out to our support team at salvusestore@gmail.com/ +91-9713099668. We’re here to help!